Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: January 1, 2025

Introduction

DryFruitsHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Create an account on our website
  • Make a purchase or place an order
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, contests, or promotions
  • Contact our customer service team
  • Sign up for a subscription box

This information may include your name, email address, phone number, shipping address, billing address, payment information, and order history.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages viewed and links clicked
  • Time and date of visits
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and payment
  • Communicate with you about your orders, account, and customer service inquiries
  • Send you marketing communications about products, promotions, and special offers (with your consent)
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Manage subscription services and recurring deliveries

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for all data transmissions
  • Secure payment processing through PCI-compliant payment gateways
  • Regular security audits and vulnerability assessments
  • Access controls and authentication procedures
  • Employee training on data protection and privacy

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering marketing communications
  • Shipping Partners: We share delivery information with shipping carriers to fulfill your orders
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal processes
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your personal information
  • Correct or update inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Object to processing of your personal information
  • Request data portability

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

DryFruitsHub

1847 Mission Street, Suite 200

San Francisco, CA 94103

United States

Email: privacy@dryfruitshub.com

Phone: +1 (415) 555-1234